Questions and answers

By academic level, deadline and number of pages, with a small adjustment for some paper types. The calculator shows the exact total before you pay, including any extras.

When your payment is confirmed. If you fill in the form today and pay tomorrow, you still get the full deadline you chose.

Yes. Enter a writer ID on the order form, or hire one of the writers who bid on your order from your order page.

The assignment question, your marking rubric, the number of sources, the referencing style and any readings your tutor wants used. Upload files such as lecture slides or a sample your tutor liked. The more the writer knows, the fewer revisions you need.

You can see your price without one. When you place the order we create your account with the same form, so you can track the order, chat with your writer and download the paper.

Yes. Write "Writer's choice" in the topic box and describe the course. The writer suggests a topic that fits, and you can message them before they start.

M-Pesa, debit or credit card, PayPal, or your wallet balance. Card payments are processed by Stripe; we never see your card number.

Yes, under our money-back guarantee. Open your order and choose "Something went wrong?". Approved refunds go to your wallet straight away, or back to your payment method on request.

Visa and Mastercard, debit or credit. You pay on a secure card page and confirm with your bank's one-time code if asked. We never see or store your card number.

Card and M-Pesa payments are processed in KES. If your card is in another currency, your bank converts it at its own rate. The payment page shows the KES amount before you pay.

Check that the number is your Safaricom line and that your phone is on and unlocked, then press the button again. If money left your M-Pesa but the order still shows unpaid, message support with the M-Pesa confirmation code.

Every paper is written from scratch for your order and checked for plagiarism before delivery. You can add a plagiarism report as an extra.

Ask for a revision from your order page within 14 days of delivery. Changes within your original instructions are free.

APA, MLA, Harvard, Chicago, Turabian, IEEE, Vancouver, OSCOLA and others. Choose the style on the order form, and add the edition if your course is strict about it.

Yes, and it is the best way to get a strong mark. Upload the rubric with your order and the writer works through each criterion. Our quality team checks the paper against it before delivery.

No. Writers never see your name or contact details, and we never share or resell your paper.

No. The total on the order form is the total you pay. Formatting, the title page, the reference list and a plagiarism check are included. Extras are only added if you tick them.

A short deadline means a writer has to clear their schedule and work longer hours, and our quality team has to check the paper faster. Ordering a few days earlier is the easiest way to pay less.

About 275 words, double-spaced, in a standard 12-point font. Single spacing fits twice the words, so it counts as two pages. The title page and reference list are free and do not count.

Writers see a deadline earlier than yours, so there is time for our quality check. If we miss your deadline, you can claim a refund under our money-back guarantee.

Yes. Message support from your order page. A longer deadline is free. A shorter one may cost the difference in price, and we confirm it before charging you.

Yes. Add progressive delivery on the order form and the writer sends the paper in parts, so you can comment as it is written. It is best for longer papers and dissertations.

A writer who has passed our grammar test, subject test and trial orders, matched to your subject and level. You can see their writer ID, rating and completed orders on your order page.

Yes. Use the messages on your order page to send questions, extra files or feedback at any stage. Please do not share personal contact details in messages.

Yes. Enter their writer ID, for example W1023, on the order form, or press "Hire again" on your account overview after a completed order. Your new order is offered to them first.

As many as you need within 14 days of delivery, as long as the changes stay within your original instructions. New requirements, like a different topic or more pages, are a new order.

Approved refunds go to your wallet straight away, ready for your next order. If you ask for the money back to your card or M-Pesa instead, it usually arrives within a few working days.

Message support from your account and we will close it. Completed orders and invoices are kept only as long as the law requires.