Money-back guarantee
When you can get your money back, and how.
Full refund
- We could not find a writer for your order.
- You cancel before a writer is assigned.
- The paper is delivered so late that it is of no use to you, and you have not downloaded it.
Partial refund
- The paper was late but you still used it.
- The paper did not follow your instructions and revisions did not fix it.
How to claim
Open the order in your account and choose "Something went wrong?". Our support team reviews every case within 24 hours. Approved refunds go to your wallet immediately, or back to your payment method on request.